Making Sense of Archived Email:

نویسندگان

  • Hyunmo Kang
  • Catherine Plaisant
  • Tamer Elsayed
  • Douglas W. Oard
چکیده

Informal communications media pose new challenges for information systems design, but the nature of informal interaction offers new opportunities as well. This paper describes NetLensEmail, a system designed to support exploration of the content-actor network in large email collection. Unique features of NetLens-Email include close coupling of orientation, specification, restriction and expansion and introduction and incorporation of a novel capability for iterative projection between content and actor networks within the same collection. Scenarios are presented to illustrate the intended employment of NetLens-Email, and design walkthroughs with two domain experts provide an initial basis for assessment of the suitability of the design by scholars and analysts.

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تاریخ انتشار 2011